Customer Service Representative - Premium Wellness Studio in Bali

Join Megasun Bali, a leading premium wellness studio in the heart of Bali, as a Customer Service Representative. This is your opportunity to be part of a dynamic, professional team dedicated to delivering exceptional client experiences in a luxurious and serene environment. As a Customer Service Representative, you'll be the first point of contact for our clients, ensuring their needs are met with warmth, professionalism, and efficiency. Our studio offers a wide range of wellness services, including yoga, meditation, spa treatments, and nutrition counseling, making your role both challenging and rewarding.

In this role, you'll handle client inquiries, manage bookings, and provide personalized recommendations to enhance their wellness journey. You'll work closely with our team of wellness experts to ensure seamless service delivery. Megasun Bali is committed to continuous growth and development, offering you the chance to advance your career in a supportive and inspiring atmosphere.

📋 Tanggung Jawab Pekerjaan

• Handle client inquiries and provide exceptional customer service
• Manage bookings and appointments efficiently using our in-house booking system
• Assist clients with wellness service recommendations and personalized plans
• Collaborate with the wellness team to ensure high-quality service delivery
• Maintain accurate records of client interactions and feedback
• Provide feedback to the management team on client satisfaction and service improvements
• Promote our wellness services through various communication channels
• Uphold the company's values of professionalism, respect, and excellence

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field
• Minimum 2 years of experience in customer service or a similar role
• Excellent communication and interpersonal skills
• Proficiency in English (both written and spoken)
• Familiarity with customer relationship management (CRM) software
• Ability to work in a fast-paced, client-focused environment
• Strong problem-solving and decision-making skills
• Certification in customer service or hospitality is a plus

🛠️ Keahlian

Lowongan Terkait