Online Administration Specialist (Admin Online)

Join PT Megah Dekorindo Indonesia, a leading company in the interior and decoration industry, as our Online Administration Specialist (Admin Online) in Palembang, Sumatera Selatan. This is an exciting opportunity to play a pivotal role in our digital transformation journey, ensuring our operations run smoothly and efficiently.

As an Online Administration Specialist (Admin Online), you will be responsible for managing our online systems, including our website, e-commerce platform, and customer relationship management (CRM) system. You will work closely with our sales, marketing, and customer service teams to ensure that our online presence is up-to-date, secure, and user-friendly.

PT Megah Dekorindo Indonesia is committed to providing a dynamic and supportive work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage and update our company website, ensuring it is current, accurate, and user-friendly.
• Oversee our e-commerce platform, including product listings, inventory management, and order processing.
• Administrate our CRM system, maintaining customer records, tracking interactions, and ensuring timely follow-ups.
• Collaborate with the sales and marketing teams to ensure our online presence aligns with our business goals.
• Provide technical support to our customer service team, resolving any issues related to our online systems.
• Monitor website traffic and user behavior, providing insights and recommendations for improvement.
• Ensure the security and privacy of our online systems, implementing necessary measures to protect our data.
• Stay up-to-date with the latest trends and best practices in online administration and e-commerce.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 2 years of experience in online administration or a similar role.
• Proficient in using website content management systems (CMS) such as WordPress, Joomla, or Drupal.
• Experience with e-commerce platforms like Shopify, Magento, or WooCommerce.
• Familiarity with CRM systems such as Salesforce, HubSpot, or Zoho CRM.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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