E-Commerce Specialist (Tokopedia & Lazada) - JK Care Official Store

Join JK Care Official Store as an E-Commerce Specialist and drive our online sales growth on leading Indonesian marketplaces, Tokopedia and Lazada! In this dynamic role, you will be at the forefront of optimizing our digital storefronts, executing strategic marketing campaigns, and ensuring seamless customer experiences. Located in Cengkareng, Jakarta Raya, you'll work alongside a passionate team to elevate our brand presence in the competitive e-commerce landscape.

As an E-Commerce Specialist, you'll daily manage our online storefronts on Tokopedia and Lazada, leveraging your expertise in digital marketing, SEO, and customer service. You'll collaborate with cross-functional teams to develop and implement strategies that enhance our market visibility and drive conversions. This is an exciting opportunity to grow with a rapidly expanding brand in the beauty and personal care industry.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our official storefronts on Tokopedia and Lazada, ensuring they meet performance benchmarks and brand standards.
• Develop and execute digital marketing strategies, including SEO, content marketing, and paid advertising campaigns.
• Analyze sales data and market trends to identify opportunities for growth and make data-driven decisions.
• Collaborate with the marketing and product teams to plan and execute promotions, discounts, and seasonal campaigns.
• Provide exceptional customer service through our official store channels, addressing inquiries and resolving issues promptly.
• Monitor competitor activities and industry trends to maintain a competitive edge in the market.
• Train and mentor junior team members on e-commerce best practices and platform-specific tools.
• Stay updated with the latest e-commerce trends and technologies, applying relevant knowledge to improve our online presence.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business, or related field, with at least 2 years of experience in e-commerce or digital marketing.
• Proven experience managing official stores on Tokopedia and/or Lazada, with a strong understanding of the platforms' features and algorithms.
• Excellent analytical and problem-solving skills, with the ability to work with large datasets and derive actionable insights.
• Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Proficiency in using data analysis tools such as Google Analytics, Google Data Studio, or similar platforms.
• Familiarity with digital marketing tools like Meta Ads Manager, Google Ads, and email marketing platforms.
• Certifications in digital marketing or e-commerce are a plus.
• Fluency in both written and spoken Indonesian and English is required.

🛠️ Keahlian

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